In this article, we will solution for “having issues with printers disappearing in RDS sessions”. First check windows server event logs related to printers.
Further found the below mentioned event id :
Log Name: Microsoft-Windows-PrintService/Admin
Source: Microsoft-Windows-PrintService
Date: 9/14/2016 3:47:19 PM
Event ID: 372
Task Category: Printing a document
Level: Error
Keywords: Classic Spooler Event,Document Print Job
User: BRETTHAUER\MBenson
Computer: RDS-2012.bretthauer.local
Description:
The document Print Document, owned by mbenson, failed to print on printer HP Envy 100 D410 series (Network) (redirected 5). Try to print the document again, or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: 49364. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\RDS-2012. Win32 error code returned by the print processor:
Resolution:
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–Stop the print spooler service .
–Need to delete the TMP file under %WINDIR%\system32\spool\printers.
–Start the print spooler service.